Can support edit my guide for me?

Sometimes the fastest fix is for us to do it. If you contact support and ask us to correct something (a wrong address, a photo in the wrong order, a step that needs deleting) an agent can open your guide in the same editor you use and fix it while you are on the phone.

What that means

• The access is temporary: it lasts 24 hours and then ends by itself. It can also be cut short at any time.
• Every session is recorded: who opened your guide, when, and what they changed.
• Support edits your guide; they never see your password, your card details or the door codes you have set. Codes only leave the database through the same gated reveal your visitors go through.
• Your guide keeps working the whole time. If it is live, changes appear the moment they are saved, exactly as they would if you made them.

If you would rather do it yourself

Just say so. We will walk you through it instead and only look at what you send us. You can also ask us to stop at any point, and we will end the session there.

💡Nobody at mikum.me will ever ask you for your login code. If someone does, it is not us.