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Sharing & visitors

Know when your guest is on the way

Premium: a visitor can share a rough ETA, so the people on your contact list get one message when they set off and one when they arrive.

"Are they five minutes away or an hour?" is the question you ask yourself while a guest is on the road. Turn this on and the guide answers it for you, without you texting anyone to ask.

How it works

The Gates & ETA card, where ETA sharing lives now.
The Gates & ETA card, where ETA sharing lives now.
  1. 1Turn on Let visitors share their live ETA on the Gates & ETA card in your guide's hub (between Contacts and Translations), or from inside any step: tap the step title at the top of the screen and pick Gates & ETA from the list.
  2. 2Add at least one gate & arrival contact: the same list your gate-code approvals use. That is who gets the messages, so a neighbour or a doorman can be told a guest is coming without ever seeing your account. The same applies here: try to leave the Gates & ETA card with ETA sharing on and that list still empty, and mikum.me asks whether to add a contact or switch the option back off. With nobody listed the messages fall back to the account owner.
  3. 3Drag the arrival radius to the distance that means "they're here": 100 m by default. A guest is only announced as arrived once they're inside it.
  4. 4When a visitor taps Navigate, the guide offers (once, politely, with a real "Not now") to let you know they're on the way.

What your contacts get

One text when the guest actually sets off ("on their way, about 15 minutes out") with a link to a live page, and one when they cross your arrival radius. Nothing in between.

The link in that first message opens a small page showing how far out your guest is, a count-down ETA, and when it was last updated. It is not a map and it never shows you where they are, only how long you have.

💡Two messages per guest, ever. A visitor who only opened the guide to check the route and comes hours later never triggers anything at all.

What the visitor sees

  • They are asked once, at the moment they tap Navigate, and only on guides you switched this on for.
  • "Not now" means not now: the ask shrinks to a small OFF chip they can tap if they change their mind, and the guide never nags.
  • A visitor who said yes can turn it off again from the same place, and is told plainly whether you have already been messaged before they confirm. Sharing is theirs to stop at any point.
  • A visitor who is already at the address when they tap is told exactly that, and nothing is sent: there was never a journey to announce. Showing your own guide to someone standing next to you texts nobody.
  • They are asked what to call them, with their account name filled in if they have one. It's optional, and a name typed by someone who isn't signed in reaches you without the verified marker.
  • Nothing runs in the background. Their phone only checks where they are while the guide is open on screen, which is why the ETA is a good estimate rather than a live dot.
  • We never store where they were. Each check becomes a distance in metres and the position itself is thrown away: there is no route, no history, and no map for anyone to look at.

If your guest stops sharing

The tracking page says so ("your guest stopped sharing their ETA") and stops counting down. Any message that had already gone out stands; the one that hadn't never arrives. Nobody is left watching a number that will never move again.

If you'd rather not be texted about one guest

Open the tracking page and tap Don't text me about this guest. The page keeps updating; only the messages stop, and only for that one visit.

Last updated Aug 7, 2026

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